CasinoRoyal Terms & Conditions — Your Complete Guide to Using the Platform

These Terms & Conditions apply to the CasinoRoyal website (casinoroyal.wine) and all related services, applications, and mobile platforms. This document constitutes a legally binding agreement between you and the company operating CasinoRoyal.

CasinoRoyal is an international online gaming platform operating under a valid license. By using the platform, you confirm your full acceptance of these Terms and Conditions.

CasinoRoyal reserves the right to suspend or permanently discontinue its services at any time and without prior notice. Every reasonable effort will be made to protect the interests of existing members.

2.1 Eligibility to Register

To open an account with CasinoRoyal, you must meet the following requirements:

• You must be at least 18 (eighteen) years of age.
• You must register using accurate and legitimate information in your own name.
• Each individual may only open one account.
• More than one account per household or shared address is not permitted.
• Opening an account on behalf of someone else or as a professional player is prohibited.

2.2 Identity Verification (KYC)

CasinoRoyal may request identity verification documents from members at any time. These may include a national ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

2.3 Account Closure

CasinoRoyal reserves the right to suspend or permanently close any account for the following reasons: providing false information, violating the Terms & Conditions, suspicious activity, or legal requirements.

3.1 Deposit Terms

• Minimum deposit amount: ৳500 (five hundred BDT)।
• The payment method used for deposits must be registered in the account holder's own name.
• Third-party deposits are strictly prohibited.
• CasinoRoyal does not charge any transaction fees; however, your payment provider may apply their own charges.

3.2 Withdrawal Terms

• Minimum Withdrawal Amount: ৳1,000 (one thousand BDT)।
• Withdrawals may only be made to the same payment method used for the deposit.
• KYC verification is mandatory for your first withdrawal.
• Transactions via bKash and Nagad are typically processed within 5–15 minutes.
• A maximum of 5 withdrawal requests per day is allowed.

3.3 Payment Methods Summary

CasinoRoyal regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are clearly stated on the offer page.

4.1 General Bonus Terms

• Bonuses cannot be withdrawn directly — the applicable wagering requirements must be completed first.
• Wagering requirements are generally between 3x and 30x the bonus amount.
• Each offer has a specific validity period — once expired, the bonus will be automatically cancelled.
• Multiple bonuses cannot be claimed simultaneously unless explicitly authorized.
• CasinoRoyal reserves the right to void bonuses in cases of bonus abuse.

4.2 Welcome Bonus

New members receive a 100% Welcome Bonus on their first deposit, up to a maximum of ৳5,000. A 10x wagering requirement on the bonus amount must be completed before withdrawal.

4.3 VIP Program

CasinoRoyal's VIP program is invitation-only. VIP members enjoy exclusive cashback offers, higher withdrawal limits, and a dedicated personal account manager. VIP status is subject to its own separate terms and conditions.

All games on CasinoRoyal are certified by internationally recognized RNG (Random Number Generator) standards. Each game has its own rules, which can be found within the game interface.

• Should any technical issues arise during gameplay, CasinoRoyal will make reasonable efforts to resolve them.
• If a game is interrupted due to a server issue, the bet for that round will be refunded.
• Exploiting any bug or glitch in the game software to gain an unfair advantage is strictly prohibited.
• In Live games, the dealer's decision is final; however, appeals may be made in the case of an obvious error.
• CasinoRoyal reserves the right to add or remove any game or service at any time.

The following activities are strictly prohibited on CasinoRoyal:

• Multiple Accounts: Opening multiple accounts under the same identity is strictly prohibited.
• Cheating or Hacking: Any attempt to gain an unfair advantage through dishonest means.
• Bots or Automation: Placing bets using automated software.
• Money Laundering: Attempting to launder illicit funds through the platform.
• Selling or Transferring Your Account: Selling or transferring your account to another person.
• Coordinated Betting: Exploiting multiple accounts to gain an unfair advantage.
• Threatening or Abusive Behaviour: Toward the support team or other players.

CasinoRoyal takes the protection of your personal data extremely seriously. Our full Privacy Policy is available separately Privacy Policy page.

• Your personal data is protected with SSL 256-bit encryption.
• Information collected for KYC purposes is stored securely.
• Your consent will be obtained before your information is used for marketing purposes.
• Information may be shared with authorities where required by legal obligation.

CasinoRoyal firmly believes that gaming should be a source of entertainment — not a cause of addiction or financial hardship. We offer the following tools and support:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: The game will automatically stop if your losses exceed the set limit.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Pause your gaming activity for anywhere between 24 hours and 30 days.
• Self-Exclusion: Option to permanently close your account.

CasinoRoyal shall not be liable for any of the following:

• Game losses due to internet disconnection.
• Loss or damage resulting from issues with your device or software.
• Any loss resulting from sharing your account credentials with others.
• Delays caused by issues with third-party payment gateways.
• Service interruptions due to force majeure events (natural disasters, war, etc.).

Under no circumstances shall CasinoRoyal's total liability exceed the amount you have deposited over the preceding 12 months.

For any dispute or complaint, please contact CasinoRoyal's customer support in the first instance. We aim to respond within 48 hours.

Dispute Resolution Process

1. Step 1: Contact our support team via live chat or email.
2. Step 2: Submit complaints in writing to support@casinoroyal.wine.
3. Step 3: If your issue remains unresolved, you may escalate it to our licensing authority.

These terms were last updated in January 2026. CasinoRoyal reserves the right to modify these terms at any time; members will be notified via email or platform notification.